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Customer Service

Incipio is proud to provide exceptional customer service. If you need help with your order, have a question about our product or would like to request a return/exchange, our Customer Service team is happy to assist you Monday – Friday from 6:00am to 6:00pm PT.

Toll-Free Phone Numbers

(US): 800-733-0088

(UK): +44 2081962428

(HK): +852 30509024

Email Addresses

For general inquiries, please email: support@incipio.com

For marketing inquiries, please email: marketing@incipio.com

For media inquiries, please email: pr@incipio.com

Authorized Resellers

Looking for Incipio products near you? Please visit our Store Locator to help locate a store near you.

Interested in becoming an Authorized Reseller for Incipio? We are always looking for great relationships with great resellers and dealers worldwide. Please fill out our Dealer Application and a sales representative will be in touch.

Warranty & Returns

When purchased through an authorized reseller, products marked with Incipio's One-Year Limited Warranty are warranted to be free from defects in materials and craftsmanship under normal use for a period of one year from date of original purchase. However, if you are unsatisfied with your purchase, please view our Warranty & Returns Policy.

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Free USPS First Class shipping offered to all US addresses - No order minimums!

Incipio Holiday Shipping Schedule

All orders must be placed by 12PM PST

    christmas - december 25 (us only)

  • UPS shipping options

    • ground
    • 2nd day
    • next day air
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  • USPS shipping options

    • priority
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